Privacy Policy

Privacy Policy

Last updated: June 21, 2026

This Privacy Policy explains how WOW!ALENA collects, uses, stores, and protects personal information when you visit this website, contact us, book a photo shoot, or communicate with us through Telegram, Instagram, email, or the contact form.

Who we are

WOW!ALENA provides photography services in Mauritius. In this policy, "we", "us", and "our" refer to WOW!ALENA.

Information we collect

We may collect information you choose to send to us, including your name, Telegram or Instagram nickname, email address, phone number, message text, booking details, preferred dates, photoshoot preferences, and any other information needed to answer your request or provide photography services.

When you use the website, basic technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, referral source, and approximate location based on technical data.

How we use your information

We use personal information to reply to messages, arrange and provide photo shoots, prepare offers and invoices, manage bookings, deliver photos, improve the website, protect the website from spam or abuse, and keep records required for business, tax, or legal purposes.

Photos and portfolio

Photos from a private photo shoot are not published in the portfolio, blog, social networks, or promotional materials unless we have permission from the client or another valid legal basis. If children appear in photos, permission must come from a parent or legal guardian.

Cookies and analytics

The website may use cookies or similar technologies for essential website functions, analytics, performance measurement, security, and spam protection. You can usually disable cookies in your browser settings, but some parts of the website may not work correctly without them.

Sharing your information

We do not sell personal information. We may share information only when necessary with service providers who help operate the website, process messages, host files, deliver photos, provide analytics, or support our business. We may also disclose information if required by law or to protect our rights, clients, or website.

Storage and security

We use reasonable technical and organizational measures to protect personal information. No website, email, or online storage system can be guaranteed to be completely secure, so please avoid sending sensitive information through the contact form or public social media messages.

How long we keep information

We keep personal information only for as long as needed for the purposes described in this policy, including communication, booking management, delivery of services, accounting, legal obligations, dispute resolution, and legitimate business records.

Your rights

Depending on where you live, you may have the right to request access to your personal information, ask for corrections, request deletion, object to certain uses, withdraw consent, or request a copy of your information. We will respond to reasonable requests in accordance with applicable law.

International visitors

If you contact us from outside Mauritius, your information may be processed in Mauritius or in other countries where our hosting, communication, analytics, or business service providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact

For privacy questions or requests, contact us through the contact form on this website or through the Telegram and Instagram links shown on the website.